Magic365 Terms and Conditions

Welcome to Magic365. These Terms and Conditions govern your use of our website, magic365.com, and all games, promotions and services we provide. By creating an account with us, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of this document, we ask that you do not use our services. We recommend that you review these Terms periodically, as we may update them from time to time.

Who We Are

Magic365 is owned and operated by Magic Stones N.V., company number 155186, registered and regulated in Curacao at Seru Loraweg 17 C, Curacao. Billing services connected to your transactions are provided by Magic Stones Limited (HE 415584), 3 Chytron Street, Flat/Office 301, P.C. 1075, Nicosia, Cyprus, under Billing Agent Agreement #1 dated 25.11.2020. Card statements relating to your deposits may display the descriptor magic365.com442033185342. Our affiliate programme is operated through JimPartners.

Our Licence

We hold a licence issued by the Curacao Gaming Authority, licence number OGL/2024/566/0462, granted on 26.03.2025. These Terms are governed by the laws of Curacao, and any disputes arising from your use of Magic365 casino fall under the exclusive jurisdiction of the courts of Curacao. We display the CGA, GamCare and 18+ seals in our footer, together with Noda Identity Verification, and we take our compliance obligations seriously.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your country of residence, to register with us. To open an account, we require a valid e-mail address, your preferred account currency and a password, followed by your full name, date of birth, address and phone number. We only permit one account per person, computer, IP address or phone number. A confirmed phone number and e-mail address are mandatory before you can make a withdrawal or claim any bonus.

We apply full Know Your Customer procedures, which means we may ask you to provide a photo ID, proof of address issued within the last three months, and proof of ownership of your payment methods, including both sides of your card with the first six and last four digits visible and the CVV hidden. We may also request documents confirming your source of income. We only allow one active browser tab per account during play, and if you attempt a magic365 login from an unauthorised device or location, we reserve the right to suspend your account pending verification.

Restricted Territories

We do not accept players from a number of jurisdictions, including the Netherlands, USA, France, Curacao, United Kingdom, Hungary, Cyprus, Portugal, Italy, Lithuania, Belgium, Czech Republic, Georgia, Sweden, Greece, Slovakia, Australia, Ukraine, Philippines, Denmark, Austria, Belarus, Central African Republic, Democratic Republic of the Congo, Cuba, Israel, North Korea, Lebanon, Libya, Mali, Myanmar, Nicaragua, Singapore, Somalia, South Sudan, Syria, Venezuela, Yemen, Zimbabwe, Switzerland and Uzbekistan. We also block gameplay from Brazil and Ontario, even though bets in CAD and BRL are technically supported by our system. We may amend this list at any time without prior notice, and certain individual games, such as NetEnt branded slots, Pragmatic Dice titles and virtual racing games, carry their own additional country restrictions.

Currencies and Payment Methods

We operate as a multi-currency casino, with CAD and USD used throughout our promotions, and crypto supported, including BTC, ETH, USDT and ten further coins. Certain currency-specific game restrictions apply to CLP, UZS, BDT and AZN. We accept deposits via Interac, Apple Pay, Neteller, Skrill, Paysafecard, eVoucher by CashtoCode and cryptocurrency. All deposits must be made from an account, system or bank card registered in your own name; we do not accept third-party payments under any circumstances.

When you request a withdrawal, we return your funds to the same payment system you used to deposit, wherever this is possible. If deposits were made through several methods, we may split your withdrawal accordingly. Crypto withdrawals must go to your own wallet address; we bear no responsibility for typos or funds sent to third-party addresses.

Withdrawal Limits and Processing

Our withdrawal limits are 4,000 USD per day, 20,000 USD per week and 80,000 USD per month, unless otherwise agreed with our administration. Before we process any withdrawal request, you must meet the deposit turnover requirement, meaning total bets of at least three times your deposit amount. Safe bets in Table Games, Other Games, Crash Games and Live Games may not count towards this requirement, and bets placed at odds below 1.55, as well as cash-outs, do not contribute to turnover. We may withhold a 20% commission on the withdrawal of funds that were not played through. We process only one active withdrawal request at a time, in the order received, and large payouts to Skrill or Neteller are agreed with you individually.

We aim to process your withdrawal request within 36 hours. Withdrawals above 1,500 USD trigger additional checks, usually completed within 72 hours, though we reserve the right to run further checks for up to 30 days. Winnings from deposits made by bank transfer are only considered once those funds have cleared, which may take up to five business days. We require all verification documents before you submit your withdrawal request.

Bonuses and Promotions

We offer a welcome package of up to 375% plus 250 free spins across your first three deposits, alongside separate sport and esports welcome bonuses. Wagering requirements are x45 on both the match bonus and free spins, the maximum bet while wagering is 3 CAD, and each bonus is valid for 168 hours. Only one Magic365 bonus can be active on your account at any time.

From time to time, we may run a magic365 no deposit bonus or a magic365 casino no deposit bonus promotion, as well as offers such as magic365 casino 50 free spins, subject to their own published terms, minimum deposit thresholds and wagering conditions. We also provide Instant Rewards, including Magic Bonus, Magic Cashback and Magic Free Spins, accrued automatically from your turnover, along with daily missions, weekly lotteries, tournaments and provider-specific promotions from studios including Pragmatic Play, BGaming and Spinomenal. We reserve the right to amend, withdraw or refuse any bonus at our sole discretion, particularly where we suspect abuse of our promotional terms.

Games and Providers

We work with a large number of studios, including Pragmatic Play, NetEnt, Evolution Gaming, Play'n GO, Hacksaw Gaming, Nolimit City, Microgaming and many more, offering slots, table games, live dealer games, jackpots, crash games and virtual sports. Every game card on our platform displays RTP and volatility so you can make informed choices. If you are researching a magic365 review or a magic365 casino review before joining us, our full game library and promotions are visible across our desktop site, mobile web, Android app, Progressive Web App and iOS interface.

Responsible Gambling

We are committed to promoting safer gambling and provide tools to help you manage your play, including deposit limits and self-exclusion options. If you believe your gambling is becoming a problem, we encourage you to contact our support team or an independent organisation such as GamCare for assistance.

Account Security

You are responsible for keeping your login credentials confidential. If we detect suspicious activity, including access from a restricted jurisdiction or use of tools to disguise your location, we may suspend or close your account without prior notice. Accounts identified as accessing Magic365 casino from a jurisdiction where gambling is prohibited may be blocked or deleted at our discretion.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Magic365. To the fullest extent permitted by law, we are not liable for any indirect or consequential losses arising from your use of our platform.

Changes to These Terms

We may revise these Terms at any time to reflect changes in our services, regulatory requirements or business practices. Continued use of your account after changes take effect constitutes your acceptance of the updated Terms.

Contact Us

Our support team is available 24/7 via live chat, e-mail at [email protected], or phone at +44 (13) 138-597-11. We also maintain a FAQ section to help answer common questions about your account, deposits and withdrawals.